Frequently Asked Questions

What are our "Family Meals"?

Mountain Meal Prep Family meals are easy one-pot meals that feed between 4-8 people. All you have to do is add water, and simmer on the stove top for 20-45 minutes. The are made with a mixture of dehydrated ingredients, and dried pasta's/rices/legumes. They require no additional ingredients except the addition of meat. 

What are our "Mountain Meals"?

Mountain Meals are lightweight, single serve meals that are made for camping, hiking or outdoor adventures. They do not require simmering, all you have to do is add hot water straight into the pouch, and let them sit stand for ~ 25-30 minutes. 

How do I order? 

Visit our shop to go through our menu and add your choices to the cart. We do our absolute best to keep everything in stock at all times, If you have any questions, please feel free to contact us.

Where do you offer local delivery?

We offer delivery anywhere within Whistler, Squamish or Pemberton. Please ensure you list a local address in the Sea to Sky Corridor, if you are selecting "delivery". 

Where do ship? 

We can ship anywhere within Canada (only). If you are located in the United States, please contact us with your desired order and shipping address and we can get you a specific quote on shipping. 

How are shipping rates determined? 

We offer a flat rate shipping cost of 13-25$ for any orders up to 11 lbs. Anything heavier will require 2 boxes, therefore can effect increase shipping costs.

How long does shipping take?

Please allow 1-3 business days to process your order. Once processed you will receive a notification of your tracking number. All shipments vary in time depending on location, and can not be guaranteed. 

Shipping Times:

Sea to sky: 1-3 business days

B.C: 3-5 business days

Outside B.C: 5-7 business days

Do you offer free shipping?

We do offer free shipping on orders over 185$. 

Are you vegetarian, vegan or can't eat dairy? 

All our ingredient lists are labeled under each product. We do offer a variety of vegetarian and vegan options.. if you'd like a comprehensive list of the various options applicable to you, please contact us with any requests. 

Do you have any allergies? 

We list all our ingredients on our products under the description. We do ensure proper cleanliness and food safety procedures; however, we do prepare everything within the same kitchen; therefore we can not guarantee against cross contamination. 

All of our products carry an "Allergy Alert" to let customers know we operate within a commissary kitchen. All of our products are made in a kitchen that processes gluten, soy, milk, egg, nuts. 

We take anaphylaxis allergies very seriously, and want to be able to guarantee our products are safe for you, and your family. If you have any questions or concerns, please contact us to arrange a special requested order to personally guarantee no cross contamination risk.